Global Knowledge Network Netherlands B.V. | VIRTUAL TRAINING CENTER
AUDIENCE: This course is designed for consultants who need to implement the Service Now Human Resources Service Delivery application. CERTIFICATION: Certified Implementation Specialist- HR (CIS-HR). CONTENT: Module 1 provides an overview of the HR Service Delivery (HRSD) suite of applications and how they are integrated in the Service Now platform. It also details key features of the current release. Module 2 explores the implementation methodology that is recommended for an HR implementation. Service Now provides implementation partners with access to checklists, project plans, and other collateral that may be used as part of the implementation project. In Module 3, students learn the table structure and schema mapping of the HRSD solution. ‒
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